Service & Reliability


Book a service call for product repairs and maintenance

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Warranty details for all Zip products

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Register your Zip product for warranty protection

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Is it time to change your filter? Enquire here to arrange a time for a Zip Technician to change it for you.

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Outstanding Customer Care

At Zip, we're passionate about providing outstanding customer service. Our goal is to ensure that each and every Zip customer has a positive experience from enquiry to completion, resulting in their needs being met or exceeded. So whether you work for a large corporate company or you have a Zip product installed at home you are assured of our up most attention.

Hydrocare staff member 

Zip HydroCare

Regular maintenance is important, not only to keep your Zip product at maximum efficiency, but also to regularly change any fitted water filters, sanitise the unit and ensure a positive drinking experience.

HydroCare will clean and cleanse, inspect and service your Zip Water system to maintain the purity of your drinking water, and the lifespan of your Zip unit.

  • Priority service
  • Unit inspections
  • Clean and cleanse
  • Qualified technicians

We've Got You Covered

With over 60 directly employed Service Engineers and a network of more than 300 Zip-trained service providers, covering the UK & Ireland, we’ve got you covered.


Filter Replacement Packages

Zip offer a range of filter replacement options for residential and commercial.

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Sparkling CO2 Cylinder Replacements

Has your tap lost its sparkle? Re-order your replacement CO2 here

Book a Service

Zip Service is available to all Zip customers. Those who are not on a filter or maintenance plan are welcome to book a call at any time on a case-by-case basis. Book a service call.

Request a quote for a preventative maintenance plan.


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