Zip Service
First class service
Why choose Zip Water
We believe a product is only as good as the service that comes with it. That’s why we’re proud to directly employ 100+ talented technicians and engineers in our service team and offer customers:
National cover
With technicians located across the UK, we’re always nearby if you need us
Expert advice
Employed and trained directly by us, our technicians know Zip Water products inside out
Professional service
With 75+ years of experience, we provide you with aftersales support you can trust
Hassle-free experience
Enjoy quick, dependable service thanks to average response times of 2 days nationally and first-time fix success rates of 94%*
Tailored service options
From one-off visits to complete cover – we’re here to help
Hear what our customers have to say
We’re known for our market-leading products… but we’re also celebrated for our customer service and aftersales support. Don’t just take our word for it, though – check out our 1000+ 5-star reviews on Trustpilot:
Visit Trustpilot
HydroCare
Hassle-free service plans to cover inspecting, cleaning, maintaining, and repairing your new Zip product – that’s HydroCare.
Always by your side, we’ll make sure your product always performs how it should… from the first drop to the last.
Convenient
We let you know when you’re due for a service, so there’s no need to keep calendar checking.
Cost-effective
Spread the cost while keeping your tap in tip-top condition.
Carefree
Regular servicing ensures the performance and longevity of your Zip system, preventing future headaches and unnecessary downtime.
Our specialists are waiting to help you find the perfect HydroTap for your home.