Smarter savings, delivered to your door
Subscribe and save
Save up to 25% on a replacement taste filter and Co2 canister with our subscribe and save model.
What are the benefits of a subscription?
Subscriptions are available for both taste filter and Co2 canister replacements
Filters and Co2 canisters are delivered to your door for you to install
Automatic delivery at required replacement intervals means you don't have to remember to make an order when it's time to change
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There is a choice of replacement frequency dependant on the usage of the system
You save up to 25% off every order compared to the one-time purchase prices
Your questions, answered.
How do I sign-up for a subscription?
To sign-up for a filter or Co2 subscription (or both), please fill out the form and one of our hydration experts will give you a call to discuss the details and get you set up.
How often should I change the taste filter on my HydroTap?
Exact replacement frequency depends on daily usage and your local water hardness, but our standard recommendation for residential use is once or twice a year. Our team will be able to advise on the best frequency for your household. Get in touch here.
How long, on average, does a CO2 cartridge last?
On average, we would recommend refreshing your CO2 cartridge every 6 months. However, it may need to be replenished more frequently if your household drinks a lot of sparkling water.
How do I change the taste-filter myself?
For full step-by-step details on how to change your taste filter and sanitise your system, please find guidance on our FAQs here. If you have a G4 HydroTap please find guidance here.
How do I change the CO2 canister myself?
For full step-by-step details on how to change your CO2 canister on your G4 sparkling HydroTap, please find guidance on our FAQs here. For general guidance on the G5 HydroTap please speak to the team, you can contact us here.
How do I adjust the frequency of the subscription?
To discuss changing the frequency of your subscription, get in touch via phone or email with your account number and the team will discuss your options and update your account settings.
Can I cancel my subscription at any time?
Yes, if you feel you no longer need the subscription you can cancel at any time by calling or emailing.
What are the options if I'd prefer Zip to service my HydroTap?
If you would prefer to have Zip handle the filter or CO2 change plus sanitisation, you may want to consider our highly recommended HydroCare service plans.
To sign-up for a filter or Co2 subscription (or both), please fill out the form and one of our hydration experts will give you a call to discuss the details and get you set up.
How often should I change the taste filter on my HydroTap?
Exact replacement frequency depends on daily usage and your local water hardness, but our standard recommendation for residential use is once or twice a year. Our team will be able to advise on the best frequency for your household. Get in touch here.
How long, on average, does a CO2 cartridge last?
On average, we would recommend refreshing your CO2 cartridge every 6 months. However, it may need to be replenished more frequently if your household drinks a lot of sparkling water.
How do I change the taste-filter myself?
For full step-by-step details on how to change your taste filter and sanitise your system, please find guidance on our FAQs here. If you have a G4 HydroTap please find guidance here.
How do I change the CO2 canister myself?
For full step-by-step details on how to change your CO2 canister on your G4 sparkling HydroTap, please find guidance on our FAQs here. For general guidance on the G5 HydroTap please speak to the team, you can contact us here.
How do I adjust the frequency of the subscription?
To discuss changing the frequency of your subscription, get in touch via phone or email with your account number and the team will discuss your options and update your account settings.
Can I cancel my subscription at any time?
Yes, if you feel you no longer need the subscription you can cancel at any time by calling or emailing.
What are the options if I'd prefer Zip to service my HydroTap?
If you would prefer to have Zip handle the filter or CO2 change plus sanitisation, you may want to consider our highly recommended HydroCare service plans.
