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Please see more information on how we are keeping you safe in our 2 minute video here.

If your drinking water system hasn’t been used for a period of 4 weeks or more, we recommend changing the filter.
To assist you with this, we have some guidance here.

Alternatively, we have developed two new products to get you back up and running quickly:

HydroCare Refresh which you can purchase online here.

and HydroCare Solo, a one off filter change and sanitisation by one of our HydroCare team
please see here for more details.

If you are a HydroCare customer please complete the form below.
If you do not have a HydroCare contract please call us on 03456 005 005.

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Site Address

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1. Product Details

  Where do I find my serial number
  Read the Warranty Terms
Your Zip account number can be found on previous Zip invoices or email communications. This helps us identify more detail around your product purchase to help you better.

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2. Contact Details

Is your Zip product for the home or work?

3. Address

Site Address

Billing Address

  Billing address same as Site Address