Why choose a Zip service plan?
With Zip Water, you only get the best. Quality products, built to last with a HydroCare service plan to match.

Fast & Reliable
With the largest directly employed service team in the industry, you can get someone to your home or business within 24 hours if required.

Cost Effective
With a HydroCare service plan, everything's included. All parts and labour, No hidden extras, ever.

Peace of mind
With a HydroCare service plan, we ensure your product maintains its peak performance with pre-scheduled appointments. We’ll tell you when your service is due and schedule an appointment for you.

Tailored & Flexible
One tap or twenty? Servicing once a month or every six? Zip products or other drinking water products? Or both? Different payment terms? Whatever your requirements, we can tailor a HydroCare service plan for you.

Expertise
With the largest directly employed service team in the industry, we know our products better than anyone. That means you’ll always get the best person for the job, sent to your job.

Convenience
To make sure you’re always covered, HydroCare auto renews. We’ll give you plenty of notice, to make sure you don’t notice any disruption to your service.

Unrivalled Service
After every service, our team make sure your product has been sanitised and the working area is as clean and tidy as we found it.

Quality
We’ll only ever replace any product filters with the same premium filter they already have. We never compromise on quality.
HydroCare Plans
Service plans availability is subject to site survey.
*Only available in areas where limescale management is not needed.
†Product is covered up to 5 years only (from date of purchase or installation), 7 years for a product in the home.
80,000 visits a year, we’ll drink to that.
Each year we service thousands of Zip and non-Zip products across the UK to ensure you’re experiencing water at its best.
Just need a one off service or repair?
If a service plan isn’t right for you, and you just want a single service or repair take a look at a fixed price options.
A fixed price visit starts from £99, dependent on your product. This price is guaranteed ensuring there’s no surprise costs.

Book a service
We’re always here when you need us. If you would like to book an engineer click below.
Book now
Register your product
Get the most out of your new Zip system and access to technical advice and support when you register your new product with us.
Register nowCustomer Feedback
What our customers say about HydroCare
Our specialists are ready to help you discover the perfect solutions for your project.