HydroCare service plans
Caring for your HydroTap
Not only do our range of filters provide the best tasting water, but they also work to keep your HydroTap in tip-top condition. And with a HydroCare service plan to seamlessly handle the twice-annual filter changes, It couldn't be easier to enjoy filtered water at the touch of a button.
When it comes to filtration, the difference is clear
The crisp, clean taste of our water is what sets us apart. This is all down to our world-class MicroPurity™ filtration.
We combine both carbon and sediment blocks into one cartridge, ensuring contaminants such as bacteria, cysts, lead, and microplastics down to 0.2 microns are removed - while preserving the essential natural minerals your body needs.
The result? Clear, refreshing, and pure-tasting water in every sip.
What is a micron?
A micron is a measurement of length. One micron is equivalent to 1000th of a millimetre. A bacterium can be between 1 and 10 microns in length.
MicroPurity™ filtration protects down to 0.2 micron - that's 25 times more than the average filter jug.
Our triple-action filter:
Our advanced level of filtration reduces the 8 most harmful contaminants, including the ones you can't see, smell or taste, resulting in great-tasting water which will have users coming back for more.
- Chlorine Taste and Odour
- Sediment
- Lead
- Limescale
- Bacteria Growth
- Microplastics
- PFAS
- Asbestos
Genuine parts stand apart
Our genuine MicroPurity™ filters are certified to NSF standard 42 (Aesthetic Effects) and 53 (Health Effects) to ensure they meet the highest standards.
Removing up to 99.8% of contaminants throughout their life, our filters stand apart from the competition, even eliminating the impurities you can't see, smell or taste.
Hard water? Easy.
For areas with hard water, the addition of a limescale prevention filter will safeguard the ongoing high performance and longevity of your HydroTap.
Our limescale filters offer the following benefits:
• Water softening
• Limescale reduction, keeping the product cleaner and more efficient, maximising its lifespan
• HydroTap parts are protected from corrosion
• Better-tasting water.
Zip limescale filters are available in a range of sizes to match any HydroTap capacity and water quality needs.
HydroCare plans with filtration taken care of
Our service doesn’t stop with installation. With a range of HydroCare service plans to simplify the maintenance of your system, you can continue to enjoy pure-tasting water day after day. Our HydroCare plans can be tailored to meet your exact requirements, no matter what your usage levels or water quality. All-in-one service for an all-in-one tap.
HydroCare plans include:

Taste filter replacement and sanitisation

Genuine manufacturer parts and labour

Safety and system check

Annual inspection

Limescale filter replacement
Zero use not single use
Access to filtered water from a tap is a quick and easy way to make your workplace more environmentally responsible.
Our pure-tasting water effortlessly encourages team members to refill reusable water bottles, making it easier than ever to create a workplace free from single-use plastic water bottles.
Did you know? One HydroTap filter saves on over 9,000 bottles*.
*Based on our 93702 with 5500 litre capacity for commerical. Bottle size 500ml x 11,000 or 750ml x 7333
Where to next?
Our specialists are ready to help you discover the perfect solutions for your project.