Service
Why choose Zip Water?
We’re proud to back our market-leading products with industry-leading service. Discover what makes our service stand out, below.
The Zip Service Difference
We believe in better service and that begins with having the largest support network in our industry. Our dedicated service team is made up of over 100 highly-trained engineers.
National cover
With over 100 engineers located across the UK, support is always nearby.
Expert advice
Trained in-house, our service team knows Zip products best.
Peace of mind
Enjoy simple, flexible support and genuine parts, filter replacement, and sanitisation services – all from one provider.
First class service
With over 75 years of experience, we deliver aftersales support you can count on.
Seamless support
Enjoy fast, trusted service with average response times of 2 days nationally and first-time fix success rates of 94%.*
Tailored to you
From one-off visits to routine inspections, we create the perfect plan for your business, servicing both Zip and non-Zip water systems.
Why choose Zip Water for servicing?
If our products deliver water at its best, then we deliver service at its best. We’re proud to work with thousands of businesses and offices across the globe – and in the UK, we’ve received 1000+ 5-star reviews on Trustpilot, demonstrating the consistency of first-class service.
Read our reviewsHydroCare
Our hassle-free HydroCare plans cover inspecting, cleaning, maintaining, and repairing your water systems. In short, everything you need to experience water at its best.
Convenient
We’ll inform you when you’re due a service, which means there’s one less thing to worry about.
Cost-effective
Spread the cost while keeping your systems operating at peak performance – handy if you’re working to quotas or budgets.
Carefree
Regular servicing ensures the performance and longevity of your new Zip system, preventing potential issues and any unnecessary downtime.
Our specialists are ready to help you discover the perfect solutions for your project.