Smarter savings, pure convenience
Subscribe and save
Benefit from direct delivery, automated orders and lower costs. Save up to 25% on a replacement taste filter or Co2 canister with our subscribe and save model.
What are the benefits of a subscription?
Subscriptions are available for both taste filter and Co2 canister replacements
Filters and Co2 canisters are delivered directly to your workplace for self-install
Automatic delivery at required replacement intervals means you don't have to remember to make an order when it's time to change
Choice of order frequency allows you the flexibility to match the usage of the system
You can save up to 25% off every order compared to the one-time purchase prices
Your questions, answered.
How do I sign-up for a filter subscription for my workplace?
To sign-up for a filter or Co2 subscription (or both), please fill out the form and our team will give you a call to discuss the details and get you set up.
How often should the filter be changed?
Exact replacement frequency depends on daily usage and local water hardness. Our team will be able to consult on the best frequency option for your workplace. Get in touch here.
How often should the Co2 canister be changed?
In high-demand settings, like an office or hospitality venue, you may need to have your CO2 replenished frequently. Our team will be able to advise on the optimum frequency. Get in touch here.
How do I change the taste-filter myself?
For full step-by-step details on how to change a taste filter for a G5 HydroTap system, please find guidance on our FAQs here. For G4 HydroTap, guidance can be found here.
How do I change the CO2 canister?
For full step-by-step details on how to change a Co2 canister on a G4 sparkling HydroTap, please find guidance on our FAQs here. For guidance on the G5 HydroTap please speak to the team.
How do I adjust the frequency of the subscription?
To discuss changing the frequency of a subscription, get in touch via phone or email and the team will update the account settings.
Can I cancel the subscription at any time?
Yes, if you feel your business no longer needs the subscription you can cancel at any time by calling or emailing.
What are the options if the preference is for Zip to service the HydroTap?
If you would prefer to have Zip handle the filter or Co2 change plus sanitisation you may want to consider our HydroCare service plans.
Are subscriptions available for other Zip drinking water systems?
Currently filter and Co2 subscriptions are only available for HydroTap.
