The History of Zip


Aussie through and through

Zip Industries is a privately owned, proudly Australian business that has been manufacturing and marketing Australian designed and made instant water systems since 1947.

Headquartered in Sydney, Zip has offices in Canberra, Melbourne, Brisbane, Adelaide, Perth, Darwin and Townsville. A network of more than 300 trained service technicians provides installation, maintenance and service nationwide.

It all started in 1962

Michael Crouch AO acquired a small Sydney manufacturer of kitchen and bathroom heaters called Zip heaters in 1962. He saw potential in the small company and set about innovating and expanding operations.


Boiling water. Refreshed.

During the 1960s Zip expanded its range of over-sink boiling water heaters catering to canteen, restaurant, factory and office kitchens. This didn’t just change the way we all do business, it changed the way we drink water. No more sitting by the kettle, no more waiting for a coffee.

Connected by water

Before long, Zip over-sink boiling water heaters were sold in more than 70 countries around the world.
Zip continued to evolve, innovate and refresh how we drink water…

The world’s first boiling water tap
In 1970, Zip installed the world’s first boiling water faucet. This provided instant boiling water from an under-sink pressurized cylinder. 

On wall instant water heaters

In 1975, Zip introduced the first on-wall instant boiling water heaters with enhanced energy efficiency and an increased capacity.

The Zip Miniboil

Zip developed the innovative Zip Miniboil. The first truly small on-wall instant boiling water heater, it was a practical, space-saving addition to smaller homes and offices.

The Zip Tea Tap

The Zip Tea Tap is an under-sink, non-pressurized instant boiling water system that delivers water within one degree of boiling point at the touch of a button.

By 1985 the revolutionary Zip Tea Tap was so well accepted in Australia that it was specified for all of the kitchens and Members’ offices in the new Parliament House in Canberra.


The Zip HydroTap®

Zip introduced air-cooled Zip HydroTap under-bench filtered instant boiling water systems in 1996.  These dispensed filtered chilled drinking water from a single touch-button electronic tap.

The Zip HydroTap All-In-One

In 2012, Zip launched the amazing Zip HydroTap All-In-One, which dispenses boiling, chilled and sparkling filtered water plus hot and cold water, from a single outlet.

And they still do today.


The Zip HydroTap G4 

The new Zip HydroTap G4 features amazing Zip 0.2 micron filtration and delivers boiling, chilled and sparkling water instantly. The Zip HydroTap G4 All-in-One model even dispenses regular hot and cold water from the same outlet.


The Zip Design Range 

The beautiful new Zip HydroTap Design Range boasts three contemporary designs to suit even the most modern décor; available in Arc, Cube and Elite styles. The HydroTap Celsius range also features a mixer tap, dispensing hot and cold water from the one elegant Arc or Cube tap.

Experience The Zip Effect.

It’s Water. Refreshed.
Zip Industries

Zip distributors have been appointed in Singapore, Taiwan, the Philippines and Thailand to cover South-East Asia. A wholly owned subsidiary was established to handle UK distribution and a distributor for Europe was appointed in 2002. A Zip subsidiary to handle distribution in New Zealand was established in 1996. A joint venture partner in South Africa handles African distribution.

In the United Kingdom, Zip has customer service offices in London and at Dereham, Norfolk, plus warehousing at Dereham and manufacturing facilities at Southport, Merseyside. In New Zealand, Zip trades as Zenith Heaters, with a customer service office in Auckland. Zip distributors are located in Europe (Germany), South Africa, mainland China, Hong Kong, Singapore, Philippines, Cyprus, Papua New Guinea, Taiwan and Thailand.

In December 2013, Quadrant PE acquired a majority share holding in Zip Industries. Quadrant will partner with the existing management team and the founder Michael Crouch will retain a minority shareholding.


Legal Entity – Zip Heaters (UK) Ltd Trading as Zip Water
Brand – Zip Water
Registered in the UK – Reg Number  02649782 
Registered office address – Fourth Floor Abbots House, Abbey Street, Reading, Berkshire, England, RG1 3BD
Postal Address – Trafalgar House, Rash’s Green, Dereham, Norfolk, NR19 1JG
Email Address –
Telephone Number – 0345 600 5005
VAT Number – GB 3385 603 88